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Context Help

If you feel lost inside our Control Panel, the very first thing you should do is click the Help button, which is visible on each and every page. A pop-up window will appear. It comprises detailed info about all the actions that you can perform on that particular page. Each pop-up menu appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge variety of tutorial video clips illustrating how to work with our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you are looking for, have a glimpse at our extensive FAQ section, which includes questions asked by actual users and offers real solutions. We periodically update our FAQ section with new questions & answers in an attempt to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, we have a fantastic team of customer support engineers available 24/7 and eager to assist you with any issue. Each trouble ticket you open will be replied to in less than 60 minutes (the average support ticket response time is just twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 227942

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com